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Craig Silliphant wanted to support a local business, so last weekend while at home, he purchased an order from Saskatoon’s Hanes Hummus and requested delivery.
He admitted there was a slight miscommunication about the time of the delivery but said that he was working in his living room, shades drawn, feet from his front door.
“He (delivery person) texted me that he was here, but I didn’t hear my phone, and so eventually I sent my wife out to see if it was there, and then I went out and checked. At some point I texted him and said ‘hey what’s going on with this,’ and he said he’d dropped it off a while ago.”
The two confirmed the delivery person had the right address. He was told the package was in a Giant Tiger bag – but it was nowhere to be found.
“As a customer and as a business owner, you know, we were the ones that were out. I’m out money, he’s out product and somebody else is enjoying that great hummus, I guess.”
Silliphant know things like this happen from time to time, but he’s never had it happen to him.
“This wasn’t a big Amazon box filled with electronics that would be very tempting. It was just a plastic bag sitting on the doorstep.”
His message to consumers and businesses is to be vigilant. Communicate with delivery drivers if possible, and don’t leave your deliveries outside for too long, if possible.
Hanes Hummus did agree to send some more food for Silliphant, and this time, he was right there to receive the delivery.
“He said, ‘I’m leaving right now,’ and I said ‘I’ll be standing at the window when you get here’ – and sure enough I was.”
The Saskatoon Police Service says it has not seen an increase in thefts of at-home deliveries in recent weeks.
